Getting Started with the Guides

These guides are built from the experience of community group leaders. Each has a 1-page Quick Reference Guide that's downloadable as a PDF (A3, 11x17) and sub-pages with deeper-dive advice.


FIRST: Start with a Simple Spark

Nourish the spark that got you into this work in the first place. Follow where it takes you.

Starting a Community Group

Strong groups start with clear goals from leaders and by providing value to members. As you start engaging: focus on listening, see where the community takes you, and see where you can take the community.

Running a Group

The most important thing in running a group is helping people, conversation, relationships, and ideas flourish.

Hosting Events

Events are powerful containers for learning, building relationships, developing ideas, & getting inspired. In-person events can be especially powerful, but online events follow the same patterns.

Tools for Groups

Groups use tools to organize activities, host conversations, connect people, & engage both members and the world. The choice of tools is driven by your group’s goals, membership, & preferences.

Online Groups

Online groups are a fluid & flexible way to stay connected in conversation, share information, & learn. But it's also more challenging to form the deep personal connections that are forged in-person.

Company Practice Groups

When developing communities of practice within your company, there are both unique challenges and opportunities to design for. These groups can really drive practice improvement & innovation.

Other Community Building Resources

  • CMX - A network and community of practice of community managers, who host an annual conference.

  • The Community Roundtable - A consultancy that hosts a community of practice and resource library for community managers working mostly in corporations.

  • Resource Centre - UK - The Resource Centre is a charity serving voluntary and community groups in the UK (specifically the Brighton and Hove areas).

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